FAQ
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We do not accept returns as all our products are made to order. This helps reduce waste and supports our commitment to sustainability. However, if you receive a defective or incorrect item, please contact us within [5 days] of delivery, and we will be happy to assist you.
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Because our products are made to order, we can only accept cancellations or changes within [2 hours] of placing your order. Please reach out to us as soon as possible if you need to make any adjustments.
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Processing times vary, but most orders ship within [5-10 days]. Shipping times depend on your location and carrier services.
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Currently, we ship to USA, UK, Germany, and France only. As a small business, we are focusing on serving limited locations at this time. We appreciate your support and hope to expand our shipping options in the future!
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If your item arrives damaged or there is an issue with your order, please contact us at [form on the contact page] within [5 days] of receiving it. Include photos of the damaged item, and we’ll make it right.
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We accept a variety of secure payment methods, including:
Credit & Debit Cards – Visa, Mastercard, American Express, Discover
Digital Wallets – Apple Pay, Google Pay
PayPal – Fast and secure checkout
